Technology, simple and effective. At ThinkEasy we deliver more than websites. For decades we’ve been implementing tailored technology that covers the full digital footprint of a business—from web presence to cloud, operations and security.

Email
dpo@thinkeasy.gr

Our philosophy is straightforward: make technology easy and useful for every company, without complex processes or runaway costs. ThinkEasy means reliability, speed, expertise and responsive support. We’re here to elevate your digital operations.

Pay As You Go

Pay As You Go

Remote IT Support billed hourly — no contract. Fast response, secure session, ticketing and work reports. Ideal for ad-hoc incidents and small teams.

What we cover

  • Windows/macOS endpoints, updates, drivers
  • Microsoft 365 (Outlook, OneDrive/SharePoint, Teams) & basic Google Workspace
  • Email & DNS (SPF/DKIM/DMARC), client configuration
  • Networking: VPN, basic firewall settings, printers & file sharing
  • Backups & restore for files, basic recoveries
  • Security: MFA, hardening, basic endpoint malware cleanup
SKU: basic-1
Category:
Ζήτησε Προσφορά
  • Προσαρμοσμένο στις ανάγκες σας
  • Χρόνος & κόστος πριν την έναρξη
  • SLA υποστήριξη διαθέσιμη

Pay-As-You-Go IT Support — flexibility without commitment

Pay-As-You-Go by ThinkEasy gives you on-demand technical assistance exactly when you need it, with hourly billing and no contract. Perfect for ad-hoc tasks, urgent incidents, or small projects.

What we cover

  • Windows/macOS endpoints, updates, drivers
  • Microsoft 365 (Outlook, OneDrive/SharePoint, Teams) & basic Google Workspace
  • Email & DNS (SPF/DKIM/DMARC), client configuration
  • Networking: VPN, basic firewall settings, printers & file sharing
  • Backups & restore for files, basic recoveries
  • Security: MFA, hardening, basic endpoint malware cleanup

How it works

  1. Ticket intake with priority and description
  2. Time estimate & your approval
  3. Secure remote session with user consent
  4. Resolution & brief report of actions taken

Billing & SLAs

  • Hourly billing with a minimum of 60′, then billed in 15′ increments
  • 8×5 availability by default. After-hours & 24×7 on-call available with surcharge
  • Critical incidents: target start within 60′ subject to availability

Limits & exclusions

  • On-site visits not included (available by appointment)
  • Hardware faults, parts and third-party license fees excluded
  • Advanced networking/security, RMM/monitoring & engagements >2 hours are better served via Support Pack or Retainer

Best for

  • Small businesses or teams without a standing IT contract
  • One-off fixes/configs, quick ad-hoc tasks
  • Bridge until a Support Pack or Managed IT agreement is in place

Related services:
Remote Support IT ·
Support Pack (10/20 hours) ·
Managed IT Retainer

Hourly Billing
No Contract
Secure Remote Session
Ticketing & Report
Date / Time if you like to contact with IT technician
How soon do you require our support?