Support & Maintenance
& Managed Services
Managed care for websites & apps with SLA, 24/7 monitoring, safe updates (WordPress, plugins, theme, PHP), backups & restore, performance tuning, and optional on-site support.
- Case snapshot: News portal με 5.000+ concurrent — caching/CDN tuning → -35% TTFB, +20% uptime under load
- Security hardening: WAF + MFA + updates → 0 critical incidents in 6 months
- e-shop care: WooCommerce staged updates + QA → zero downtime during releases

What we offer
24/7 Uptime & performance monitoring (alerts, incident respons
WordPress / plugin / theme / PHP updates (staging → production, rollback plan)
Backups & Disaster Recovery (daily, off-site, restore tests)
Security hardening (WAF/CDN, malware scans, bot mitigation, headers)
Performance (cache/Redis, CDN rules, images/LCP/CLS/INP, DB optimizations)
Content & minor fixes (modules, shortcodes, small UI/UX tweaks)
SEO health (sitemaps, schema basics, redirects, 404 review)
Analytics & Ads (GA4/GTM, consent modes, ad-slot checks)
Change log & monthly reports (KPIs, recommendations)
Frequently Asked Questions
You get SLA-backed operations, proactive maintenance, staging/QA and documentation—not one-off fixes.
Typically monthly (or weekly for security), staged first, then production with rollback ready.
Yes—uptime/performance monitoring with alerts and on-call per SLA (P1/P2).
WAF/CDN, MFA, security updates, malware scans, backups, and regular checks.
Do you also host?
Yes—optional managed hosting, or we work with your current provider.
From updates and security to performance & SEO health, ThinkEasy keeps your website fast, secure, and available.
Ένας DEV συνεργάτης — όχι απλά πελάτες.Why ThinkEasy
One accountable partner for your whole stack.
Built for traffic & uptime, with SLA and clear change control.
Controls and evidence—Secureframe partner.
Bilingual service desk, documentation, and vendor coordination.
